Location selection allows Jérôme Dreyfuss to deliver to you the best services with respect to your localisation.
The purchase of products offered on jerome-dreyfuss.com is subject to these general terms of sale (hereinafter referred to as the “general terms of sale”).
Orders placed on the jerome-dreyfuss.com website are exclusively targeted to private individuals and “end buyer” companies, other than for their resale. It is strictly prohibited to resell or distribute the Jérôme Dreyfuss products purchased on the jerome-dreyfuss.com website.
These general terms of sale may be updated at any time by Société 108 Jérôme Dreyfuss.
The current version of the general terms of sale may be consulted by clicking on the “Contact us” link.
Moreover, whenever you place an order on the jerome-dreyfuss.com website, you will be asked to confirm that you accept the general terms of sale applicable on the date you place your order.
Article 1 - Products
The main features of the Products are shown on the Jérôme Dreyfuss website in each Product sheet. However, you are fully informed that the images, photographs and colours of the items offered for sale may not exactly correspond to the actual colours due to the web browser or monitor used.
The products offered for sale on the Website are available while stocks last.
Our products and prices are valid as long as they are visible on the website and as long as the stocks are available. There may be errors or changes in exceptional cases, specifically in the event of simultaneous orders for the same product from a number of customers.
If a product is unavailable after your order has been placed, we will inform you by email or by phone, and you will be given the option of ordering another product featured on the jerome-dreyfuss.com website as a replacement, or of cancelling your order.
If you opt to cancel your order, any amounts already paid will be immediately refunded to you, to the bank account corresponding to the bankcard used to make the payment.
Société 108 Jérôme Dreyfuss cannot be held liable in the event of inventory shortage or unavailability of the products.
Société 108 Jérôme Dreyfuss reserves the right to change the articles offered on the website at any time, without notice.
Article 2 - Prices
The prices of the Jérôme Dreyfuss products are quoted in euros, inclusive of tax. The amount of your order includes delivery costs depending on the selected option (see “delivery method”).
Société 108 Jérôme Dreyfuss reserves the right to adjust the prices of the products offered on the website at any time, without notice. Products are billed based on the prices you see on the jerome-dreyfuss.com website when you place your order, provided that the products ordered are available at that time.
Article 3 - Orders
The jerome-dreyfuss.com website allows you to immediately order online a selection of Jérôme Dreyfuss products from Société 108 Jérôme Dreyfuss. These products may be delivered to the countries mentioned in the delivery list.
For any exceptional order or request regarding an order already placed, please contact our customer service department by email (firstname.lastname@example.org).
When placing any order, you will be asked to create an account allowing you to view your previously entered data and to take advantage of promotional offers. To this end, you should fill out a personal information form in all honesty and update this information whenever necessary.
You should also choose an email address and a password which you will be required to enter whenever you wish to access your account. Your personal information will therefore be protected by a secure password known only by you.
Société 108 Jérôme Dreyfuss recommends that you do not disclose this password to any third party.
You should log out of your profile and close your browser at the end of each work session to limit access to your personal information. You are solely responsible for the confidentiality of your password.
Pursuant to the French Data Protection Act of 6 January 1978, you have a right to access personal data and this right may be exercised by writing to the Customer Service Department at email@example.com, without prejudice to your right to object to the processing of this data for just cause.
At any time, you may:
· Add Jérôme Dreyfuss projects to your selection by clicking on “Continue shopping”,
· Consult the selected Jérôme Dreyfuss products, by clicking on “My shopping basket”,
· Modify your selection by clicking on “delete” or by adjusting the quantities as the case may be.
A summary page is automatically displayed featuring, for each product selected on the jerome-dreyfuss.com website, a photograph of the item, its colour and references, the quantity selected, its unit price and the total amount for your order. You should check that this information accurately reflects your selection before confirming your order.
While every effort is made to ensure that the colour and design of the Jérôme Dreyfuss products in the photos displayed on the jerome-dreyfuss.com website correspond to the original products, variations may occur due to the technical limitations of colour rendering on your computer equipment.
Accordingly, neither Société 108 Jérôme Dreyfuss nor Jérôme Dreyfuss may be held liable for any error or inaccuracy in the photographs or graphical representations of Jérôme Dreyfuss products displayed on the jerome-dreyfuss.com website. If you have any questions about the products, you may of course contact our customer service department.
For every order placed via the website, it is implied that you provide complete and accurate information during the ordering procedure. The information requested will include: title, surname, first name, phone number, email address, delivery and invoicing address.
When you are finished, your order is transmitted to Société 108 Jérôme Dreyfuss for processing. Société 108 Jérôme Dreyfuss reserves the right not to accept an order placed by a customer with whom it has a dispute concerning a prior order, or if Société 108 Jérôme Dreyfuss reasonably considers that the customer has violated these general terms or is engaged in any fraudulent activity, or for any other legitimate reason.
You will receive an order summary by email. The acknowledgement of receipt will mention the description of the Jérôme Dreyfuss products selected, the quantity, the price and the amount of shipping costs.
The data recorded by the jerome-dreyfuss.com website will establish proof of transactions operated between Société 108 Jérôme Dreyfuss and its customers. In the event of a dispute between Société 108 Jérôme Dreyfuss and one of its customers about a transaction made on the website, the data recorded by Société 108 Jérôme Dreyfuss shall be considered to be valid proof of the content of the transaction.
In accordance with Article L. 134-2 of the French Consumer Code, when an order relates to an amount of minimum EUR 120, Société 108 Jérôme Dreyfuss shall retain the document that embodies the contract entered into electronically between Société 108 Jérôme Dreyfuss and a customer for a period starting from the entering into of the contract until the date the item was delivered and for a period of ten years from this date (in accordance with Decree 2005-137 of 16 February 2005).
You will have access to this document at any time upon request to firstname.lastname@example.org, and subject to providing proof of your identity.
Article 4 - Retention of ownership
All products ordered remain the property of Société 108 Jérôme Dreyfuss until full payment for the products has been received by Société 108 Jérôme Dreyfuss.
However, you shall bear the risks (in particular of loss, theft or damage) regarding the delivered products from the actual date of delivery.
Article 5 - Methods of payment
Any order placed on the jerome-dreyfuss.com website must be paid for immediately at the time of ordering. We accept payment by bankcard, PayPal and in several instalments with our partner, Alma.
You may not use customer credits from Jérôme Dreyfuss stores or the gift cards issued by Jérôme Dreyfuss stores to purchase items offered on the jerome-dreyfuss.com website.
All orders are payable in Euros. We accept payment by MasterCard® and Visa®. Your order will be shipped only once your method of payment has been checked and authorisation has been received to debit your card.
Your bankcard or credit card will be debited only when your order is actually shipped. If any of the ordered items are unavailable (see “Availability” below), only the transport costs of the available products will be debited.
Article 6 - Deliveries
Products purchased via the jerome-dreyfuss.com website may only be delivered in the countries included on the list of delivery zones provided on the jerome-dreyfuss.com website (“My country”).
Orders may not be placed for any delivery address located outside of the delivery zones. For security reasons, Société 108 Jérôme Dreyfuss will not process any orders for which a PO box or a cedex (special business mail) address is provided.
Products will be shipped to the delivery address specified during the order procedure.
You will be asked to select the preferred method of dispatch during the ordering procedure:
· Colissimo or Chronopost for a delivery in mainland France and Corsica
· Chronopost or DHL for a delivery outside of the Europe zone
· DHL for a delivery to an international zone
Shipping costs will be calculated based on the products included in your order, the selected delivery service and the country of delivery. There will automatically be no shipping costs charged insofar as the order exceeds the following amount for the following zones:
· France zone - As of € 200
· Europe zone - As of € 300
· International zone - As of € 300
The customs duties associated with the shipment of the order will be borne by residents outside of the European Union.
Due to Brexit, all British orders in excess of £ 135 / € 150 will now be subject to all taxes and customs duties of the country of destination. These costs and formalities are borne by the customer / recipient.
You are responsible for paying all government taxes, administrative fees and customs duties charged by a carrier when you use the website or make a purchase.
If the recipient refuses the parcel due to additional customs duties invoiced to the recipient at the time of delivery, Société 108 Jérôme Dreyfuss reserves the right to invoice the amount of the customs duties initially owed by the customer up to € 25 (£ 25).
For security and other reason, Société 108 Jérôme Dreyfuss will not process any order for which a general delivery address, a post office box or a cedex (special business mail) address is provided.
During the ordering procedure, we will inform you of the possible shipping times and formulas for the purchased products and the selected country of delivery.
· Delivery to the France zone:
Colissimo: The selected items will be delivered between 2 and 5 working days after your order (+24 to 48 hours during promotional periods and the month of August). For deliveries to Corsica, add 2 working days to this delivery time.
Chronopost: The selected items will be delivered between 1 and 3 working days after your order (+24 hours during promotional periods and the month of August). For deliveries to Corsica, add 2 working days to this delivery time.
· Deliveries to the Europe zone:
Chronopost: Items will be delivered between 3 and 5 working days after your order (+24 hours during promotional periods and the month of August).
Dhl: The selected items will be delivered between 1 and 3 working days after your order (+24 to 48 hours during promotional periods and the month of August).
· Deliveries to the International zone:
DHL: The selected items will be delivered between 3 and 7 working days, after your order (+24 to 48 hours during promotional periods and the month of August).
However, Société 108 Jérôme Dreyfuss reserves the right to divide up deliveries. The debiting of your credit card or payment card will then be divided up in such a way as to correspond to the price of the products actually delivered. Shipping fees will be charged only for a single shipment in accordance with the information contained in your order summary.
Any failure to deliver items or late delivery beyond 8 (eight) working days must be reported to our customer service department as soon as possible. Any claim made more than 30 (thirty) calendar days from the date of validation of your order shall not be accepted.
You should check the conformity of the goods upon delivery and, if possible, write out by hand your reservations relating to any anomalies noted (e.g. open package, damaged goods, etc.) on the delivery slip and sign it.
You should then contact the customer services department by email or by telephone.
In the event of the nonconformity of the products purchased or if you are not satisfied with them, you may return them or request an exchange or a refund, in accordance with the conditions provided for in the “Returns – Exchanges – Refunds” section.
Article 7 – Returns – Exchanges – Refunds
Product return and exchange conditions
To make an exchange, you can return any product ordered on the jerome-dreyfuss.com website within 14 (fourteen) calendar days of the date of delivery, under the following conditions:
Products must be returned along with the purchase invoice, or a copy in the event of a partial return, in their original condition and packaging, by colissimo (with signature), to the following address:
Textile Logistics Dre
110 bis avenue du Général Leclerc
93500 Pantin, France
Only an exchange is possible for gifts offered to you that were purchased from the jerome-dreyfuss.com website.
In connection with an exchange, we recommend that you return the product and place a new order. Otherwise, in the event of an exchange:
· If the price of the product(s) selected in replacement is more than the price of the product(s) returned, you must pay the difference in accordance with these general terms of sale.
· If the price of the product(s) selected in replacement is less than the price of the product(s) returned, the difference will be refunded by Société 108 Jérôme Dreyfuss in accordance with the general terms of sale, except for a gift order.
The shipping fees will be borne by you. We will only refund the shipping fees arising from the return of the products if this return is due to the nonconformity of the delivered products (reference error, damaged product, etc.).
Société 108 Jérôme Dreyfuss will not be liable in the event of loss, misdirecting or late delivery of a product that you wish to return to the jerome-dreyfuss.com website, insofar as you alone shall bear the risks of the transport that you chose and implement.
Upon receipt of the returned product, a quality control will be carried out before the refund or exchange is validated. Société 108 Jérôme Dreyfuss shall have full discretion to determine whether the products are in their initial condition when they are returned to the jerome-dreyfuss.com website.
Returning an Eshop product to a store
Any Jérôme Dreyfuss product purchased on the jerome-dreyfuss.com website may be exchanged or be returned to a Jérôme Dreyfuss store within 14 (fourteen) calendar days following the date of delivery, under the following conditions:
· Returned products must be in their original condition and their original packaging.
· You must provide the original purchase invoice along with your returned products or a copy of the purchase invoice if you are returning a part of your order.
To obtain the list of Jérôme Dreyfuss stores offering the possibility of making an exchange, click on the “Our stores” link.
Jérôme Dreyfuss stores do not offer refunds on any products purchased on the jerome-dreyfuss.com website. Under no circumstances will it be possible to directly credit your bankcard at the point of sale.
For any exchange, the product must be fully paid for at the store. The returned item will be refunded directly by the eshop at a later time.
For any return, the returned product shall be refunded directly by the eshop at a later time.
Your returned parcel will be processed within 3 to 15 days following receipt. Refund times may be longer during the sales, store promotion and during the month of August. The refund will be made to the bank account of the card that was used to pay for the order. The processing of the returned package will be confirmed to you by email. As of the confirmation message, the refund will be effective within 5 to 10 working days.
Shipping costs will be refunded for the full return of an order.
The refunded amount corresponds to the price of the products returned with label and in good condition. If you used a coupon code when placing your order, the corresponding amount will not be refunded to you at the time of the return.
Refusal of a return
Your request for return may be refused in two cases:
· If the return deadline is exceeded. In this case, Société 108 Jérôme Dreyfuss reserves the right to replace the refund request with a coupon in the amount of the returned items.
· If the item returned by the customer does not correspond to the return conditions outlined above on this page. Each product shall be examined upon receipt. If your item exhibits a defect, Société 108 Jérôme Dreyfuss advises you to report this defect at email@example.com
Article 8- Statutory warranty for latent defects
The products sold on the jerome-dreyfuss.com website are subject to the statutory warranties provided for in Articles L. 211-4, L. 211-5 and L. 211-12 of the French Consumer Code and Articles 1641 and 1648 of the French Civil Code:
Pursuant to Article 1641 of the French Civil Code, the seller is bound to a warranty on account of the latent defects of the thing sold which render it unfit for the use for which it was intended, or which so impair that use that the buyer would not have acquired it, or would only have given a lesser price for it, had the buyer known of them.
Article 1648 of the French Civil Code
The action arising from latent defects must be brought by the buyer within a period of two years following the discovery of the defect.
In the case provided for in Article 1642-1, under penalty of being time-barred, the action must be brought within the year following the date on which the seller may be discharged from visible defects.
Article L. 211 -4 of the French Consumer Code
The seller is bound to deliver a product that complies with the contract and shall be liable for the conformity defects found at the time of the delivery.
The seller shall also be liable for the conformity defects arising from the packaging, assembly instructions or the installation whenever they are placed under its responsibility by the contract or was carried out under its responsibility.
Article L. 211 -5 of the French Consumer Code, to comply with the contract, the item must:
1° Be fit for the use that is usually expected of a similar item and, as applicable:
· Correspond to the description given by the seller and have the characteristics that the seller presented to the buyer in the form of a sample or model;
· Have the characteristics that a buyer may legitimately expect in light of the public representations made by the seller, the producer or its representatives, including in advertisements or on the labelling;
2° Or feature the characteristics determined by mutual agreement between the parties or be fit for any special use sought by the buyer, of which the seller was informed and which it accepted.
Article L. 211-12 of the French Consumer Code.
The action resulting from the lack of compliance shall be statute-barred as from the delivery of the item.
Article 9 - Liability of Société 108 Jérôme Dreyfuss
Limitation of liability
Société 108 Jérôme Dreyfuss can in no way be held liable for any direct, indirect, incidental, special or consequential damage including but not limited to loss of use, loss of profit or opportunity arising from the purchase of Jérôme Dreyfuss products on the jerome-dreyfuss.com website.
Intellectual property rights
All elements of the jerome-dreyfuss.com website (drawings, models, illustrations, images, sound track, texts, logos, trademarks, etc.) are the exclusive property of Sarl 111 Jérôme Dreyfuss or its subsidiaries. Apart from the exemptions expressly provided for in the general terms of sale, you are prohibited from reproducing in full or in part, by any means or process, distributing, publishing, transferring, modifying or selling any or all of the content of the jerome-dreyfuss.com website or from creating works derived from the website.
The “Jérôme Dreyfuss” trademark, the figurative mark representing a needle, all other marks and logos related to Jérôme Dreyfuss, whether registered or not, as displayed on the jerome-dreyfuss.com website, as well as the “jerome-dreyfuss.com” domain name are, and shall remain, the exclusive property of Société 108 Jérôme Dreyfuss. Any reproduction, distribution, transfer, modification or use of these trademarks for any purpose without prior express agreement of Société 108 Jérôme Dreyfuss is prohibited.
You may not remove any copyright, trademark or other exclusive proprietary notice from the jerome-dreyfuss.com website or any content contained therein. You may make a single copy of webpages published on the jerome-dreyfuss.com website for your own private, personal and non-commercial use, provided that any copy of such web pages retains all copyright and other exclusive proprietary notices contained therein.
Applicable law and jurisdiction
These general terms of sale shall be governed and construed in accordance with French law without taking into account conflicts of law principles. These general terms of sale shall not hinder compliance by the jerome-dreyfuss.com website with any public policy provision included in the regulations of the European Union country in which the customer places the order provided that the customer is also a resident of said country. These general terms of sale are drawn up in French.
In the event of dispute, French courts shall have exclusive jurisdiction and you acknowledge that you accept their exclusive jurisdiction. Société 108 Jérôme Dreyfuss reserves the right to seek out and obtain injunctions or orders to defend its rights hereunder.
The jerome-dreyfuss.com website is administered by Société 108 Jérôme Dreyfuss, which publishes the jerome-dreyfuss.com website and grants Société 108 Jérôme Dreyfuss the right to sell a selection of Jérôme Dreyfuss products online.
Société 108 Jérôme Dreyfuss is the French distribution subsidiary for Jérôme Dreyfuss products. Its registered office is located at 31 rue Charlot, Paris 75003 (France).
The jerome-dreyfuss.com website is not intended for minors.
The jerome-dreyfuss.com website may contain links to third party websites that are not published or controlled by Société 108 Jérôme Dreyfuss. Such links are provided as a convenience only; they may not and shall not be interpreted as an express or implied endorsement of such sites, their content or any product or services offered thereon. You may install a link to the jerome-dreyfuss.com website only if you are expressly authorised in writing by Société 108 Jérôme Dreyfuss.
Société 108 Jérôme Dreyfuss does not warrant or represent that:
· The website is free from viruses, worms, trojan horses or other destructive materials;
· The information contained on the website is accurate, complete or up to date.
The jerome-dreyfuss.com website may contain technical inaccuracies or other defects and Société 108 Jérôme Dreyfuss does not guarantee that any such defects will be corrected. The jerome-dreyfuss.com and its content are provided on an “as is” and “as available” basis.
Société 108 Jérôme Dreyfuss expressly disclaims all guarantees of any kind, whether express or implied, including but not limited to, any implicit guarantee regarding the conformity or appropriateness of the jerome-dreyfuss.com website or of its content for either normal use or a specific use, its quality or its compliance with any provision.