A store credit in the form of a gift card may be issued in two cases:
Following a return:
- A store credit equivalent to the amount of the order you wish to return will be sent to you by email. This store credit will be valid exclusively on our online store for a period of 6 months.
- Once issued, no credited store credit may be refunded.
- It will be provided to you in the form of a code, which can be entered in the “discount code or gift card” section during your next order.
- If the amount of your order is lower than the value of the store credit, the remaining balance may be used for a future purchase, within the validity period of the store credit.
- Non-refundable. In the event of a return, the amount or portion of the amount paid with the gift card will be re-credited to the same gift card.
This option is available only for orders delivered in France.
Following a buyback under the Jérôme Dreyfuss Vintage program:
- Your voucher, equivalent to the value of the approved buyback, will be available directly in your Jérôme Dreyfuss Vintage Member Account as a divisible store credit.
- It is valid for 12 months from its date of issue on vintage.jerome-dreyfuss.com, jerome-dreyfuss.com, and in Jérôme Dreyfuss Paris boutiques (Jacob, Passy, Saint-Honoré, and Turenne).
- If the amount of your order exceeds the value of the voucher, the difference may be paid using any of the other available payment methods.
- It can be used only once. If the amount of your order is lower than the value of the voucher, the voucher will be used in full and no new credit will be issued.
- Once issued, vouchers cannot be refunded. In the event of a return of an item purchased using this voucher, the refund will be issued in the form of a voucher.
- A voucher issued as part of a second-hand buyback cannot be combined with sales, promotions, or other ongoing commercial offers.
These conditions are identical to those applicable to a store credit issued following a return, except for the validity period (12 months) and the channels where it may be used.
This program is available in France only.