Big Pompon

Delivery times are indicative and may vary during peak holiday periods.

Shipping costs are calculated based on the products in your order, the chosen delivery service, and the delivery country. Shipping is automatically free once the order exceeds the following amounts for each zone:

- Mainland France, Corsica, and Monaco – always free (standard delivery)

- DOM-TOM – from €1000 purchase

- European Union – always free (standard delivery)

- International (outside EU) – from €800 purchase

- United Kingdom – from £700 purchase

For residents outside the European Union, additional fees related to the shipment may apply depending on the chosen delivery country.

- UK, Switzerland, Norway, Australia, and South Korea: all taxes and customs fees are covered.

- USA: taxes are calculated at checkout.

- Other countries: taxes and customs fees are calculated at checkout.

Customers may choose to pay these fees either at checkout or upon delivery.Customers are informed of the applicable shipping method and fees for their delivery zone before confirming the order.

This section provides the estimated shipping times and available delivery options based on the products purchased and the chosen delivery country. Please note that delivery times are indicative and do not include order processing time. Orders are prepared and handed over to the carrier within 24 to 48 business hours following confirmation. Processing times may be slightly longer during promotional periods or in August. Delivery may also be delayed due to customs procedures.

Delivery to Mainland France and Corsica:

- Standard home delivery via UPS: 2–3 business days in Mainland France, 5 business days in Corsica, after the parcel is handed over to the carrier.

- Express home delivery via UPS: 1–2 business days after the parcel is handed over to the carrier.

Delivery to Europe (European Union):

- Standard home delivery via UPS: 2–6 business days after the parcel is handed over to the carrier. This option is not available outside the EU.

- Express home delivery via DHL: 1–3 business days after the parcel is handed over to the carrier.

International Delivery (outside EU) and DOM-TOM:

- Standard home delivery via DHL: delivery within 4-7 business days after the parcel is handed over to the carrier.

- Express home delivery via DHL: 2–7 business days after the parcel is handed over to the carrier.