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Frequently asked questions/Payment and security
    What are the accepted methods of payment?

    On our website, you can pay for your order by bankcard (Visa, Mastercard, American Express) or by PayPal. Your bank card will be debited as soon as your order is validated.

    For purchases of at least € 400, we now offer the option of paying for your order in 3 instalments without any additional fees (via our partner Alma). This option is only available for France. It will be offered at the “Payment” step when validating your order.

    Your payment is debited when the order is validated

    Is the payment secure?

    Transactions are fully processed by the secure payment module of our partner ADYEN. Your payment is completely secure.

    I am unable to validate my payment

    If your payment does not go through, you can place your order again using another payment method. Feel free to write to us at if the problem is unresolved.

    Can I benefit from a detax ?

    Unfortunately, we are unable to offer tax removal documents for purchases made on our website.