Delivery area & language

Location selection allows Jérôme Dreyfuss to deliver to you the best services with respect to your localisation.

Country :
Language :

Have a question? We are here to help you.

    How do I create my Jérôme Dreyfuss account ?

    How do I create my Jérôme Dreyfuss account ?

    You can create your Jérôme Dreyfuss customer account by clicking on the “My account” space at the top right-hand corner of our website. Then click on “Create an account” and fill in the mandatory information marked with an asterisk. Lastly, click on “Sign up”.

    You will be sent a confirmation email to the email address provided when you created your account.

    Feel free to contact our teams if you need help or more information.

    What are the benefits of creating an account?

    Creating an account on www.jerome-dreyfuss.com allows you to be quickly identified by the Company when you purchase products from the e-shop.

    Your account will also allow you to:

    Consult the history of your orders

    Monitor the progress of your orders

    Exchange or return items

    Update your contact details

    Be informed of our news

    Take advantage of offers and discounts that are solely available to our customers

    For your security, Jérôme Dreyfuss does not retain your credit card information and does not share any of your personal details with a third party.

    I am unable to access my account

    If you are unable to access your account, you can reset your password by clicking on “Forgot my password” and entering your email address so that you will be sent a reset email.

    You can also check your spam box or write to us at customerservice@jerome-dreyfuss.com stating your first name and surname and/or email address used to log on.

    How can I unsubscribe to the newsletter?

    If you no longer wish to receive our newsletter, you can unsubscribe by following the instructions provided at the bottom of each email. You can also inform us of your request to unsubscribe by writing to eshop@jerome-dreyfuss.

    Can I change my password?

    To change your password, click on “My account / Security”. You can also change it by clicking on “Forgot my password” when you connect to your customer account. 

    Can I delete my customer account?

    If you would like to delete your customer account, please contact us at customerservice@jerome-dreyfuss.com. Bear in mind however that as a result, your order history will be deleted.